Salesforce · Payment Modernization · Case Study
Water Treatment Solutions Provider . United States & Canada
Cutting Payment Costs While Growing Across Two Countries
This water treatment company outgrew its old payment system. Cynoteck rebuilt payments on Stripe and Salesforce, cutting costs while transaction volume kept climbing.
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What if growing your transaction volume didn't mean growing your payment processing costs right along with it?
That's the trade-off this water treatment company wanted to break. Cynoteck rebuilt their payment system to do it.
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Meet Water Treatment Solutions Provider
Our client is a U.S.-based water treatment company passionate about providing clean, great-tasting water and helping customers move away from bottled options, with transaction volume growing steadily across the U.S. and Canada.
Challenge
The client wanted a payment system that scaled with their growth across two countries, rather than becoming more expensive and clunkier as they grew.
Opportunity
Their old payment tool was expensive, lacked automation, and gave customers a clunky experience. They needed something modern, automated, and genuinely built to scale.
Outcome
A Stripe and Salesforce integration gives customers a smooth, self-service payment experience and the finance team real-time visibility.
Growing Fast, On a Payment System That Couldn't Keep Up
More customers across more countries should be a good problem. For this client, it meant an aging payment tool straining under its own costs and limitations.
The existing payment tool was expensive and lacked automation, adding cost without adding capability.
Transaction volumes across the U.S. and Canada kept growing, but the system couldn't scale to match.
Customers faced clunky workflows that hurt the overall payment experience.
The company needed a cost-effective, automated solution that could genuinely grow with them.
Rebuilding Payments on Stripe and Salesforce
Cynoteck modernized the client's payment operations with a direct Stripe-Salesforce integration, built for scale from day one.
Technology Stack
Before & After: How Payment Operations Changed
Here's what changed for this water treatment company's customers and finance team after the new system went live.
- Payments ran through an expensive tool with little automation
- Transaction volume across the U.S. and Canada strained the old system
- Customers dealt with a clunky, frustrating payment workflow
- Card and bank detail management had no simple self-service option
- Stripe and Salesforce had no real-time connection to each other
- Billing and recurring payments involved real manual effort
- Financial visibility lagged behind actual transaction activity
- Licensing costs for third-party tools kept adding up
- A secure, self-service interface lets customers manage payment details
- Stripe syncs with Salesforce in real time, keeping data always current
- Billing and recurring payments run with far less manual involvement
- Payment data migrated cleanly, with no disruption to customers
- The finance team gets accurate insights and faster reporting instantly
- Customers pay quickly and securely through branded payment links
- Third-party tool licensing costs were eliminated entirely
- The system is built to keep scaling as transaction volume grows
Got a Similar Challenge?
Let's Solve It Together.
We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.
The Impact: Faster Reporting, Lower Costs, Happier Customers
The real win for this client wasn't just a payment upgrade. It was growth that stopped costing more with every new transaction.
Instant syncing into Salesforce gives the finance team accurate insights and noticeably faster reporting.
Customers pay quickly and securely through branded links, an experience that's easy, safe, and reliable.
Eliminating third-party tools cut licensing fees and lowered the overall cost of integration.
“The Cynoteck team is Very knowledgeable and provides prompt responses and great service. I highly recommend them for basic implementations and complex integrations.”
— Spencer Graff, CEO, N-FuzedWhy Organizations Choose Cynoteck
This project reflects how Cynoteck approaches every payment modernization, designing for tomorrow's transaction volume, not just today's.
Stripe-Salesforce Integration Specialists
We connect Stripe directly to Salesforce, keeping payment and CRM data in sync without relying on a third-party middle layer.
Payment Systems Built to Scale
We design payment infrastructure around future transaction volume, not just what the business handles today.
Clean Payment Data Migrations
We move sensitive payment data carefully, so customers experience zero disruption during the switch.
Self-Service Design That Customers Actually Use
We build payment interfaces so simple that customers can manage their own details without calling support.
Cost Reduction Through Consolidation
We look for chances to remove costly third-party tools, not just add new features on top of them.
Trusted for Repeat Financial Projects
This client came back to Cynoteck for multiple projects, the kind of repeat trust that comes from consistent results.
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