PET HEALTHCARE AI · CASE STUDY
Petofy.DEHRADUN, UTTARAKHAND, INDIA
From Manual Prescriptions to Voice-Powered Accuracy
Cynoteck built RX AI Assist, a voice AI agent for Petofy's veterinary platform. Vets simply speak during a consultation, and the system fills in the prescription automatically. It cuts admin time by 60% and holds 98% accuracy, even in noisy, real-world clinics.
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What if every prescription, spoken out loud during a consultation, filled itself in, accurately, without the vet ever touching a screen?
For Petofy, that wasn't a general idea. It became real, tested across noisy clinics and every kind of voice. Here's how Cynoteck made it happen.
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Meet Petofy
A leading veterinary practice management platform, built to help clinics run more smoothly, from patient records to prescriptions, and used by vets who need a faster way to work.
Challenge
Petofy wants every clinic on its platform to run without friction. Vets should spend their time with animals, not with a keyboard.
Opportunity
Every minute spent typing is a minute away from the patient. Petofy needed an AI partner, not a basic voice-to-text tool, to close that gap without adding risk.
Outcome
A voice AI prescription agent, tested across real clinics, live with 98% accuracy, and built directly into the Petofy platform.
A Fast Consultation, A Slow, Error-Prone Workflow
As more clinics adopted the Petofy platform, vets ran into a familiar paradox. The busier their day got, the harder it became to keep prescription records accurate and up to date.
Vets had to type prescription details, notes, and medicines after every consultation. This slowed them down and left room for mistakes.
Clinics are rarely quiet. Barking dogs, crowded waiting rooms, and different accents meant any voice tool had to work outside a quiet studio.
Manual entry meant prescription details varied depending on who typed them in, especially during busy hours.
A mistake in a prescription carries real risk for the animal. Whatever Cynoteck built had to be accurate every single time.
A Purpose-Built Voice AI, Layer by Layer
Cynoteck didn't just build a voice tool. We built a clinical workflow partner. From early discovery to real clinic testing, here's how we built RX AI Assist.
Technology Stack
Before & After: The Numbers Tell the Story
See exactly how prescription entry changed for Petofy's vets after Cynoteck's voice AI went live, across every part of the workflow that matters.
- Vets typed prescription details manually after every consultation
- Typing pulled focus away from the animal and the pet owner
- Prescription entry varied depending on who typed it in
- No system had been tested across real, noisy clinical conditions
- Any typing error carried real clinical risk
- Admin work added extra time to every appointment
- Complex, multi-item prescriptions took even longer to enter
- Consistency depended on staff, not on a repeatable process
- Vets speak naturally, and the prescription fills in automatically
- Zero manual typing during or after the consultation
- The same accurate process runs for every vet, every time
- Tested across noisy clinics, accents, and speaking speeds
- 98% accuracy across all tested real-world scenarios
- 60% less time spent on post-consultation admin
- Multi-item prescriptions handled with the same reliability
- Vets review and confirm before any record is saved
Got a Similar Challenge?
Let's Solve It Together.
We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.
The Impact: Measurable. Meaningful. Reliable.
Beyond the technology, the real measure of success is vets who get their time back and prescriptions that stay accurate. Petofy achieved both.
RX AI Assist reached 98% accuracy across every tested scenario, including high-noise clinics, varied voices, and complex multi-item prescriptions.
Vets no longer type during or after consultations. The prescription fills in while they speak, cutting time spent on paperwork.
The system follows the same process every time, keeping records consistent across staff, lab tests, date edits, and multi-item prescriptions.
“As a practicing vet, I used to spend valuable time typing prescription details after every consultation. RX AI Assist changed that completely. I speak during the appointment, and the prescription is filled in automatically and accurately, without me touching the screen.”
— Dr. C C Wakankar, Senior Vet Consultant, MumbaiWhy Organizations Choose Cynoteck
Petofy's transformation isn't a one-off. It's the result of a delivery model refined over 12+ years serving healthcare, pet-health, and enterprise clients around the world.
Healthcare & Pet-Tech Expertise
We don't just know code. We understand clinical workflows, data accuracy needs, and the pace of a live consultation- details generic IT firms often miss.
AI-First Engineering
Our engineers specialize in voice AI, natural language processing, and real-time systems, not generalists learning on your project's budget.
Discovery-Driven Delivery
Every engagement starts with structured discovery. You get exactly what your workflow needs, not a generic template adjusted after the fact.
Full-Stack Ownership
From voice capture to platform integration and ongoing support, Cynoteck is your single point of accountability. No finger-pointing between vendors.
Proven Track Record
76% of our clients return for more work. In technology consulting, that number says more than any award or sales pitch.
Global Delivery, Local Partnership
With offices across the US, India, and the UAE, we work in your time zone, understand your market, and communicate like a team member, not a vendor.
Let's build something great together !
Whether you're adopting AI, optimizing your CRM, or building something from the ground up, we'll help you make it happen, and turn your vision into reality.
- Free 45-minute discovery call with a senior solution architect
- No-obligation roadmap tailored to your specific challenge
- Transparent pricing. Agile delivery. Full accountability.
- 18+ years delivering successful IT solutions across 15+ countries
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