Dynamics 365 Business Central · Finance · Case Study

77 Diamonds. London, United Kingdom

Untangling Sales, Banking, and Currency Across Global Showrooms

77 Diamonds needed Business Central to handle multi-country operations cleanly, with automated vendor payments and banking that didn't rely on manual reconciliation.

500+

Successful Projects

15+

Countries Served

90%

Client Retention Rate

What if closing the books across several countries took hours, not days, chasing down mismatched currency conversions?

That's the friction 77 Diamonds wanted gone from its finance operations. Cynoteck reconfigured Business Central to remove it.

Let's Build Something Great!

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Let's Solve It Together.

We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.

Meet 77 Diamonds

77 Diamonds is a leading diamond e-tailer with the world's largest selection of certified diamonds. Named after 1477, the year the tradition of engagement rings began, they're a modern jeweler specializing in engagement rings and diamond jewelry, with showrooms across multiple countries.

Organization
77 Diamonds
Sector
Finance
Location
London, United Kingdom
Product
Reconfigured Dynamics 365 Business Central
Engagement
Financial Process Optimization
Delivered By
Cynoteck Technology Solutions

Challenge

77 Diamonds wanted its financial operations to run as smoothly across multiple countries as its jewelry does across multiple showrooms.

Opportunity

Inefficient processes inside Business Central were holding back sales, purchasing, and banking. The setup needed reconfiguration to accurately support multiple geographic locations.

Outcome

A reconfigured Business Central environment with automated vendor payments, linked banking, and real-time financial reporting across every location.

A Global Jeweler, Held Back by Its Own Finance Setup

Selling diamonds across several countries takes precision. 77 Diamonds' existing Business Central setup wasn't giving them that precision.

⚙️
Pain Point 01
Inefficient Processes Were Producing Poor Results

Inefficient business processes inside Dynamics Business Central were leading to unsatisfactory results across the business.

🔀
Pain Point 02
Sales, Purchase, and Banking Weren't in Sync

Operations across sales, purchasing, finance, banking, and payment methods lacked the streamlining needed to work together smoothly.

🌍
Pain Point 03
Multi-Location Data Needed More Accuracy

Supporting operations across multiple geographical locations meant existing setups needed reconfiguring for better data accuracy.

💵
Pain Point 04
Vendor Payments Ate Up Too Much Time

Manual, time-consuming vendor payment processes badly need automation inside Business Central.

Reconfiguring Business Central for Global Sales

Cynoteck rebuilt 77 Diamonds' Business Central setup to ensure accuracy across locations, replacing manual financial work with automation.

Technology Stack

🔷
Dynamics 365 Business Central
Core ERP platform
💻
Visual Studio Code
Development environment
🧩
AL Programming Language
Business Central customization

Before & After: How Financial Operations Changed

Here's what changed for 77 Diamonds' finance team after Business Central was reconfigured.

Before Cynoteck
  • Business processes inside Business Central produced inconsistent results
  • Sales, purchase, finance, and banking ran without real coordination
  • Multi-location data accuracy needed constant manual correction
  • Vendor payments relied on slow, manual, time-consuming processes
  • Banking reconciliation involved heavy manual effort
  • Currency exchange rates had no automated way to update
  • Fixed asset data had no clean, imported record inside the system
  • Financial reporting lagged behind the pace of a growing business
After Cynoteck
  • Business processes run smoothly and consistently inside Business Central
  • Sales, purchase, finance, and banking work together as one system
  • Multi-location operations report with far greater data accuracy
  • Vendor payments process automatically, cutting manual effort sharply
  • Banking links directly into Business Central, easing reconciliation
  • Currency exchange rates update automatically alongside transactions
  • Fixed asset data was imported cleanly and configured for ongoing use
  • Real-time financial insight keeps pace with a growing, global business
Let's Build Something Great!

Got a Similar Challenge?
Let's Solve It Together.

We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.

The Impact: One System, Full Financial Visibility

The real win for 77 Diamonds wasn't just a reconfiguration. It was one clear, trustworthy system behind every sale, everywhere they operate.

🔗
Unified Business Visibility

Sales and financial data now integrate into a single system, providing much better visibility into overall business processes.

📊
Real-Time Financial Insights

Income statements, P&L, budgets, sales, and purchases are all accessible in real time, alongside detailed custom reports.

📈
Scalability and a Seamless Transition

Work processes were simplified, and productivity increased, backed by a highly scalable solution built for future growth.

“The Cynoteck team is very knowledgeable and provides prompt responses and great service. I highly recommend them for basic implementations and complex integrations.”

Spencer Graff, CEO, N-Fuzed

Why Organizations Choose Cynoteck

This project reflects how Cynoteck approaches every multi-country finance build, treating currency and location accuracy as core requirements, not extras.

💱

Multi-Currency Business Central Expertise

We configure Business Central to handle multiple currencies and locations accurately, not as an afterthought bolted onto a single-country setup.

💳

Vendor Payment Automation

Our team automates vendor payment processes, specifically, one of the most time-consuming manual tasks in any finance operation.

💎

Luxury Retail & E-Commerce Know-How

Our professionals understand the precision a luxury retail brand needs behind every transaction, especially one selling across borders.

🏷️

Fixed Asset Data Done Right

We carefully import and configure fixed asset records so nothing gets miscounted during the transition.

📡

Real-Time Reporting Leadership Can Rely On

We connect financial reporting to real, current data, not a static export that's already outdated by the next sale.

🏬

A Setup Built to Scale With Showrooms

78% of our clients on this kind of project return for more, often as they expand into new markets and need the system to keep up.

Let's build something great together !

Whether you're adopting AI, optimizing your CRM, or building something from the ground up, we'll help you make it happen, and turn your vision into reality.

  • Free 45-minute discovery call with a senior solution architect
  • No-obligation roadmap tailored to your specific challenge
  • Transparent pricing. Agile delivery. Full accountability.
  • 18+ years delivering successful IT solutions across 15+ countries

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