Power BI · Resource Management · Case Study
Hypertherm Associates . Hanover, New Hampshire, USA
Seeing Which Outsourced Teams Were Overloaded, at a Glance
Hypertherm needed a clear way to see whether its outsourced resources were stretched too thin or sitting underused before it could plan work allocation with any confidence.
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What if you could tell, in one glance, which outsourced team had room for more work, and which one was already stretched too thin?
That's the visibility Hypertherm needed to plan its outsourced workforce properly. Cynoteck built the report and gave it to them.
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Meet Hypertherm Associates
Hypertherm is part of the Hypertherm Associates family, a 100% employee-owned company built around industrial cutting technologies and solutions, plasma, waterjet, software, and more, trusted by manufacturers around the world.
Challenge
Hypertherm wanted clear, data-backed visibility into how its outsourced resources were being used, before making decisions about work allocation.
Opportunity
Without a shared report, spotting an underused or overloaded outsourced resource meant guesswork. Hypertherm needed one interactive view of capacity and task allocation.
Outcome
An interactive Power BI report that lets stakeholders drill into any resource's capacity, contract details, and task allocation in a click.
Outsourced Capacity, Invisible Until It Became a Problem
Hypertherm relies on outsourced resources to keep production moving, but had no clear way to see how that capacity was actually being used.
Hypertherm needed a report to analyze the capacity of outsourced resources and how their work was being allocated.
A lack of visibility into resource utilization reduced efficiency and created bottlenecks across the business.
There was no easy way to identify which outsourced resources were underutilized and which were carrying too much of the load.
Hypertherm needed a solution that could support genuinely data-driven decisions about work allocation.
Turning Resource Data Into One Clear Report
Cynoteck ran a structured discovery process, then built an interactive Power BI report around Hypertherm's actual resource and capacity data.
Technology Stack
Before & After: How Resource Planning Changed
Here's what changed for Hypertherm's stakeholders once the resource capacity report went live.
- No report existed to analyze outsourced resource capacity
- Visibility into resource utilization was limited and inconsistent
- Spotting an overloaded outsourced team relied on guesswork
- Spotting an underused resource was just as difficult to catch
- Work allocation decisions lacked solid, data-backed support
- Resource details like contract dates lived scattered across records
- There was no way to drill into a specific resource's task load
- Sharing findings with stakeholders meant building reports from scratch
- A dedicated Power BI report analyzes outsourced resource capacity
- Resource utilization is clearly visible across the whole organization
- Overloaded resources are easy to spot at a glance
- Underutilized resources are just as easy to identify and address
- Work allocation decisions are backed by real, structured data
- Resource ID, department, capacity, and contract dates sit in one view
- A drill-through feature reveals any resource's detailed task allocation
- The report is ready to share directly with stakeholders for feedback
Got a Similar Challenge?
Let's Solve It Together.
We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.
The Impact: Resource Decisions Backed by Real Data
The real win for Hypertherm wasn't just a report. It was finally having the data to back up every resource allocation decision.
A comprehensive Power BI report now analyzes the capacity of outsourced resources and how their work is allocated.
Stakeholders gain real insight into resource utilization, task allocation, and performance, supporting informed, optimized decisions.
Built with strong visualization practices, the report can be shared with stakeholders to gather feedback and identify areas for improvement.
“The Cynoteck team was always ready to help us with our Microsoft Navision/Business Central Projects. Their proactive approach and ability to handle and guide us through complex tasks delighted us. I highly recommend Cynoteck as a long-term Partner for consulting, development, and support services.”
— Mario Scheel, IT Manager, HMH SystemWhy Organizations Choose Cynoteck
This project reflects how Cynoteck approaches every resource analytics build, starting with discovery, not assumptions.
Discovery-First Reporting
We run structured discovery sessions before building anything, so the final report answers the questions stakeholders actually have.
Drill-Through Reports That Go Deep
Our team designs reports that let a user click straight from a high-level view into the exact detail behind it.
Built for Capacity and Utilization Questions
Our professionals understand how to model capacity, contracts, and task allocation together in one clear, connected report
Comfortable in Complex Manufacturing Environments
We've built reporting for large, established manufacturers who need data that withstands real scrutiny.
Reports Designed to Evolve With Feedback
We build reports meant to be shared, discussed, and improved, not treated as a finished, unchangeable product.
A High Rate of Returning Clients
93% of our clients on this kind of project return for more, a strong signal that the reporting holds up well after delivery.
Let's build something great together !
Whether you're adopting AI, optimizing your CRM, or building something from the ground up, we'll help you make it happen, and turn your vision into reality.
- Free 45-minute discovery call with a senior solution architect
- No-obligation roadmap tailored to your specific challenge
- Transparent pricing. Agile delivery. Full accountability.
- 18+ years delivering successful IT solutions across 15+ countries
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